Documents That Are Not Esignature Eligible

eSignature is not appropriate for every document or situation. Below is a list of common situations when you cannot use eSignatures to complete the paperwork. This is not an exhaustive list, but it does cover the most common situations.

• Product Sponsor does not support eSignature: Many product sponsor's do not yet support eSignature. Each product company controls their LaserApp document library and determines if they will allow eSignatures on their documents.

• Notary Required: If the document requires a notary to very the signer's signature, the document cannot be eSigned

• Signature Guarantee Required: If the document requires a signature guarantee, the document cannot be eSigned.

• Witness Required: If a witness of the signature is required, the document can be eSigned, but the in-person signing process must be used with both the signer and the witness. Remote signing cannot be used to complete documents where a witness is required.

• Original Paperwork Required: If an original signature is required on a document, it cannot be eSigned.

• Brokerage (National Financial) Items

  • Transfers (TOAs): TOA forms that have been e-Signed may or may not be accepted by the delivering firm. Therefore, at this time, we cannot accept eSigned ACAT forms. NFS does enable this form for eSignature in their LaserApp library, however

  • Check-Writing Signature Cards: These are designed for signature-comparison purposes and must therefore reflect the client’s actual, physical signature.